Privacy Policy
This policy explains what information SARA CAB™ collects when you use this website, why we collect it, and how we protect it. We are committed to protecting your privacy.
We may update this policy from time to time by revising this page. Please check back occasionally so you are aware of any changes.
What we collect
We collect information when you make a booking, request a quote, create an account or submit a form on this site. That may include:
- Your name;
- Contact details, including phone number and email address;
- Trip details — pickup and drop locations, dates, times and passenger count;
- Billing details needed to raise a quote, invoice or receipt;
- Technical information such as your IP address and approximate location, collected through cookies.
Why we collect it
We use this information to:
- Confirm, plan and operate your booking, and share the necessary trip details with your assigned chauffeur;
- Raise quotes, invoices and receipts, and keep our internal records;
- Contact you about a current or upcoming booking;
- Provide customer support and respond to your enquiries;
- Improve our services and this website.
We may occasionally send you offers or service updates by email or phone. If you would prefer not to receive these, tell us and we will stop.
Sharing your information
We share your details only where it is needed to deliver your trip — for example, with the chauffeur assigned to your booking — or where we are required to do so by law. We do not sell your personal information.
Information security
We are committed to keeping your information secure. We have put suitable physical, electronic and managerial procedures in place to safeguard the information we collect online and to prevent unauthorised access or disclosure.
How we use cookies
A cookie is a small file placed on your device that helps a website recognise you and remember your preferences. We use cookies to understand which pages are used and how the site performs, so we can improve it. This information is used for statistical analysis only.
Cookies do not give us access to your device or to any information about you beyond what you choose to share. Most browsers accept cookies automatically, but you can change your browser settings to decline them — note that some parts of the site may not work as well if you do.
Your choices
You may ask us for a copy of the personal information we hold about you, ask us to correct anything that is wrong, or ask us to delete information we are not required to keep. Contact us and we will help.
Contacting us
If you have any questions about this privacy policy, please get in touch using the details on our Contact page.